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Updated a minute ago

5

Days Since Last Incident

0

Active Incidents

2

Incidents Last 7 Days

Drift web application




Operational

Drift APIs




Operational

Drift message delivery




Operational

Drift bots




Operational

External Services

AWS EC2

Cloudflare

Slack

Stripe

Login availability

100.00%




Login response time

398.08ms




Blog availability

100.00%




Knowledgebase availability

100.00%




Login availability

100.00%




Login response time

395.75ms




Blog availability

100.00%




Knowledgebase availability

100.00%




Login availability

100.00%




Login response time

385.94ms




Blog availability

100.00%




Knowledgebase availability

100.00%




History (Last 7 days)

Help Bot Skill Operational

Incident Status

Operational


Components

Drift bots


Locations

Main




January 16, 2019 9:02AM EST
[Resolved] This morning, we identified an issue with the help bot skill that was returning mismatched and blank article suggestions. This only impacted users that use Drift Help as their Knowledgebase. Our team identified the cause and resolved this issue. We will be working to ensure this does not happen again. Please chat in or email support@drift.com with any questions.
Drift downtimeOperational

Incident Status

Operational


Components

Drift web application, Drift message delivery


Locations

Main




January 15, 2019 8:00PM EST
[Resolved] Between 7:09 - 7:26 PM users may have experienced difficulty loading and sending messages, they also may have been unexpectedly booted from the application. The team has identified the cause, resolved the issue and is working to prevent this type of error from happening again. Please chat in or email support@drift.com with any questions.