Things are looking good!

Updated a few seconds ago

3

Days Since Last Incident

0

Active Incidents

3

Incidents Last 7 Days

Drift Web Application

Operational

Drift APIs

Operational

Drift Widget and Message Delivery

Operational

Drift Bots

Operational

Drift Email

Operational

Drift Meetings

Operational

Drift Integrations

Operational

Drift Routing

Operational

Drift Reports

Operational

Drift Video

Operational

History (Last 7 days)

Chat not loading on Drift Video pagesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Drift Web Application


Locations

Main




June 14, 2019 11:52AM EDT
[Resolved] 100% of the chat areas on Drift Video pages should be back for you - feel free to chat with us if they aren't and we'll be happy to take a look!

June 14, 2019 10:50AM EDT
[Identified] Hey everyone! It looks like the chat sidebar isn't working and continually loading for an unknown number of customers. The Video team is all-hands right now to get you back up and running, and we'll let you know once this is resolved.

Incident Status

Operational


Components

Drift Web Application


Locations

Main




June 11, 2019 2:16PM EDT
[Resolved] We were able to identify the root cause and push out a fix. All customers can now turn their Drift instances on and offline appropriately. Thank you for your patience!

June 11, 2019 2:04PM EDT
[Investigating] We have received multiple reports that customers are not able to set their Drift instances offline. Our team is investigating and we will share updates as we have them. Please chat in or email support@drift.com with any questions.
DriftLinks not firing playbooksPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Drift Bots


Locations

Main




June 11, 2019 8:03AM EDT
[Resolved] Our team identified the root cause and resolved this matter. All DriftLinks are firing appropriately. Thank you for your patience! Back to chatting!

June 11, 2019 7:48AM EDT
[Investigating] We have received multiple reports from customers that DriftLinks are not firing their associated playbooks. Our team is investigating to determine the scope and find a resolution. We will share more information as soon as possible. Please chat in or email support@drift.com with any questions.