[Resolved] All is back to normal! Please chat in to us for any follow up!
November 8, 2018 5:28PM EST
[Monitoring] All impacted areas are back to functioning normally. Our team is monitoring to ensure we have a successful resolution.
Please chat in with any questions or concerns!
November 8, 2018 4:33PM EST
[Investigating] We are continuing to see loading slowness with contacts. Our team is digging back in for a resolution.
November 8, 2018 3:14PM EST
[Identified] We have resolved the impact on contact page loading and CSV uploads. At this time, One Time Send Email Playbooks are still experiencing some time-outs before it can send to the full audience.
The team is continuing to work on this!
November 8, 2018 1:44PM EST
[Identified] We have identified an issue with our servers as the root cause. We are continuing to work on the resolution.
November 8, 2018 12:59PM EST
[Investigating] We are noticing some slowness with contacts loading in Drift. You may see impact on your Contacts page, CSV upload and Email Playbook send.
Our team is all hands on deck to identify the cause and resolve this ASAP!