[Resolved] After monitoring the solution, we have determined that the issue has been resolved. Please let chat in or email firstname.lastname@example.org with any questions.
August 15, 2019 12:59PM EDT
[Monitoring] The team was able to fix the issue causing users to not be able to log in and effecting some of Drift's functions. We will continue to monitor the situation, please chat in with any questions.
August 15, 2019 11:39AM EDT
[Identified] We are actively rolling out the fix to parts of our app. Users should be able to log in, but some functions may still be blocked. Please feel free to chat in with questions
August 15, 2019 11:18AM EDT
[Monitoring] Our team has located and fixed the issue preventing all users from being able to log into Drift. Users should be able to log in now. We will continue to monitor the issue to be sure. Thank you for your patience and understanding!
August 15, 2019 11:03AM EDT
[Identified] Our team was able to identify the issue and are working on a fix now!
August 15, 2019 11:00AM EDT
[Investigating] The team is currently investigating an issue where all users are not able to log into app.drift.com. Please chat in with any questions.
[Resolved] After a few minutes of monitoring we haven't seen any more of the initial errors. Chat in or email us at email@example.com if you continue to see any notification issues!
August 12, 2019 4:07PM EDT
[Monitoring] We've identified what we believe is the root cause and put a fix in place. iOS notifications are starting to come through again and we'll continue to monitor the situation.
August 12, 2019 3:51PM EDT
[Investigating] Since roughly 10:15 am ET on Sunday 8/11, our mobile notifications for iOS users haven't been sending. Our engineers are working on identifying the issue right now and we'll communicate a timeline for the fix once we know more.