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Updated a few seconds ago

0

Days Since Last Incident

0

Active Incidents

3

Incidents Last 7 Days

Drift Web Application

Operational

Drift APIs

Operational

Drift Widget and Message Delivery

Operational

Drift Bots

Operational

Drift Email

Operational

Drift Meetings

Operational

Drift Integrations

Operational

Drift Routing

Operational

Drift Reports

Operational

Drift Video

Operational

History (Last 7 days)

Drift Video Not FunctioningService Disruption

Incident Status

Service Disruption


Components

Drift Video


Locations

Main




July 16, 2019 11:53AM EDT
[Resolved] All users should be able to use Drift Video as expected! Please let us know if you have any questions!

July 16, 2019 11:25AM EDT
[Monitoring] Our engineers have identified the cause of the problem and have issued a fix. We are going to continue monitoring to ensure that customers can access and use Drift Video as expected.

July 16, 2019 11:17AM EDT
[Investigating] We are currently investigating an issue. Drift Video is currently not functioning for customers. We are looking into this and will keep you updated. Please chat in with any questions. Thank you!

Incident Status

Operational


Components

Drift Reports


Locations

Main




July 15, 2019 10:18AM EDT
[Resolved] All users should now be able to see their playbook reports in Drift. Please let us know if you have any questions!

July 15, 2019 9:47AM EDT
[Monitoring] Our engineers have identified and fixed the issue affecting playbook reporting being down. We are continuing to monitor the situation, to ensure all users can see playbook reporting.

July 14, 2019 9:45AM EDT
[Identified] We have identified the cause of the issue, and are working on a fix. We will keep continue to update you on the progress.

July 14, 2019 9:37AM EDT
[Investigating] We are currently investigating an issue where customers cannot access playbook reporting. We are looking into the issue and will keep you updated. Please chat in with any questions. Thank you!

Incident Status

Partial Service Disruption


Components

Drift Web Application


Locations

Main




July 12, 2019 12:53PM EDT
[Resolved] All users should now be able to see their conversations in their Drift Inbox. Please let us know if you have any questions!

July 12, 2019 12:43PM EDT
[Monitoring] Our engineers have identified and fixed the issue affecting users inability to see conversations in the conversation view. We are continuing to monitor the situation, to ensure all users can see their conversations.

July 12, 2019 12:37PM EDT
[Identified] We have identified the cause of the issue, and are working on a fix. We will keep continue to update you on the progress.

July 11, 2019 3:00PM EDT
[Investigating] We are still investigating the root cause of the problem. Only some users may not be seeing conversations in the conversation view as of 3:00pm July 11, 2019.

July 12, 2019 11:55AM EDT
[Investigating] We are currently investigating an issue were Drift Admins cannot see chats in the conversation view. We are looking into the issue and will keep you updated. Please chat in with any questions. Thank you!