[Resolved] All of Drift's features and services should now be fully operational. Please chat in if you have any questions or are still experiencing any issues.
November 25, 2020 11:59PM EST
[Monitoring] Update: Our provider is back up and our services have been recovering since 8pm this evening. While Drift seems to now be Operational with no apparent degraded performance or service disruption, we will continue to monitor this matter in order to make sure no further issues arise. We appreciate your patience regarding this matter.
November 25, 2020 4:27PM EST
[Monitoring] Update: At this moment we are still experiencing some issue due to a provider outage. While earlier issues regarding Bots have been resolved, Target account notifications, prospector, live view and user updates are still not working. We will keep this site updated as soon as we have more information. We apologize for the inconvenience this is causing you.
November 25, 2020 2:18PM EST
[Monitoring] Update: Our external provider is sill experiencing an outage and our services that are depending on it are not working. These services are:
1. Target Account Notifications
3. Live view
4. Event Tracking
We are waiting on our provider to resolve the issue that would ultimately resolve these remaining issues.
November 25, 2020 10:44AM EST
[Monitoring] Our team was able to determine what was causing this issue and are close to resolving. We are still monitoring at the moment and will update once everything is fully resolved.
main services that are still not working:
- Target account notifications
- Live view
November 25, 2020 8:21AM EST
[Investigating] We are currently seeing an issue where the bots are down at the moment. The team is on this and will provide updates once we have more info